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Posted On Nov 15

IoT Product Manager

Samsung Electronics

Location : Chertsey

Headquarters : Suwon-si, South Korea

Hiring Mode : Full Time

Hiring Role : Manager

Experience : Mid Level

Samsung Electronics
  1. Position Summary
Why join our team?
  • An opportunity to join the one of the largest Consumer Electronics businesses in the world and be at the very heart of the business IoT and Multi Device Experience (MDE) strategy! An incredibly exciting and sought after role is a groundbreaking part of the Samsung business in one of the most challenging markets in the world!
  • Delivered through its SmartThings app, Samsung has a clear IoT platform strategy and 2022 represents the next major development in capitalising on the unique and diverse capability across all of Samsung’s CE offerings including mobile, TV, audio and domestic appliances. This is an incredible opportunity to work across all of Samsung’s UK business and through application and service management leadership shape the future of Connected Living proposition in the UK market.7
  • The Connected Living team prides itself on being an ambitious team within Samsung, working across all UK business units and prospecting for opportunities and partnerships with third parties.
What will this role achieve?
  • The role will be responsible for full product lifecycle of innovative IOT related propositions identified by the Connected Living team, including the technical development of all UK centric IOT propositions and manage from concept to launch
  • Ensuring that any cloud architecture and solution designs are robust and scalable to deliver an outstanding user experience for end users
  • This role is key to the implementation of the Connected Living team strategy to open new business opportunities for Samsung in the UK and Globally through demonstrating Samsung’s strength in IOT and Connected Solutions
  • Ensuring that newly created propositions are relevant to the market and meet both end users needs and commercial requirements for Samsung in the UK
  • Coordinating the development of each proposition with global Research and Development teams within Samsung and partners.
  • Ensure that the proposition’s features and capabilities are appropriate for the target consumer and manage the product development roadmap
  • Key team member within the Connected Living team to lead on cloud infrastructure and partnership with global development teams
Role and Responsibilities
Your key responsibilities:
  • Support the ‘Head of Connected Living’s’ business objectives, goals, strategy and challenges
  • Be the UK lead for each proposition and contribute to the full proposition lifecycle from conceptualisation to launch and in life management starting with ownership of our recently launched Energy service
  • Maintain a detailed understanding of the capabilities of the Samsung cloud platform and adjust the proposition roadmap to ensure any platform enhancements are applied
  • Monitor and report on the performance of all propositions live within the UK, with reference to industry benchmarks & best practice
  • Use platform analytics to Analyse and report on consumer interactions with each proposition in order to develop the feature roadmap and monitor consumer sentiment to ensure that the performance of the proposition is enhanced
  • Anticipate possible issues and maintain and share status with the Connected Living team on a weekly basis
  • Work closely with the other teams involved with Connected Living globally and share best practices and learning’s
What we need for this role?
  • To be successful, you will possess the following skills and attributes:
  • Knowledge of IoT technical platforms / products
  • Knowledge of mobile operating systems
  • BEng or equivalent in a technical field
  • Experience within the consumer electronics, mobile network Energy utilities
  • Experience of end-to-end product management in a cloud system
Essential Soft Skills Required:
  • A passion for IoT and customer focused product design
  • Experience in solving technical problems when working with partners across Europe, US and Asia
  • Creative thinking around complex business challenges
  • Outstanding communications skills with ability to clearly articulate to Key partners
  • Good attention to detail
  • Flexible & adaptable with ability to work in multi-functional teams
  • Ability to work at a face pace, with accuracy in a changing environment and confirmed resilience
  • Tenacious, passionate, creative & driven
  • Ability to make decisions with full understanding of knock-on impacts and wider business trade offs
What does success look like?
  • When joining the Conencted Living PM team you will be working with a multi- funcitional team to enroll and engage existing users with new Partnerhships and improved user experiences.
  • Key metrics the team are rewarded for are on User growth, Active Users and deepening engagement with Samsung Products
  • Top early priority will be owning SmartThings Energy product roadmap, a UK-led initiative earmarked for rollout across Samsung markets. You will lead on both product design and key marketing messaging.
Skills and Qualifications
Interview process:
  • First interview will be with the Line Manager after which you will interview with another team member covering technical questions and finally Head of Connected Living, Kyle Brown.
Samsung