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Posted On Jan 08

Enterprise Servers and Storage Analyst_IT

Alberta Blue Cross

Location : Edmonton, AB

Headquarters : Alberta

Hiring Mode : Full Time

Experience : Mid Level

Alberta Blue Cross
Edmonton, AB
Full-time
Let’s impact lives for the better!
  • Alberta Blue Cross® is Alberta based, not-for-profit and dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting the wellness of all Albertans. We believe in what we do—and place trust in our employees to deliver our vision.
  • Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for training and career growth.
Overview
  • Alberta Blue Cross® has an opportunity for an Enterprise Servers and Storage Analyst. You will be joining a team responsible for the planning, implementation, management, and monitoring of highly secure and resilient server, data storage, data backup, and virtualization systems. This team plays a key role in supporting Windows and Linux server environments, as well as infrastructure systems based on Dell, VMware, Redhat and Microsoft platforms including both on-premise and cloud hosted technologies. Our ideal candidate has very strong technical abilities, has a solid foundation of experience in systems administration, and is highly skilled at scripting, automation, securing systems and solving complex problems. This position reports to the Team Manager of Enterprise Servers and Storage in the IT Infrastructure and Operations Department.
what you will do
  • Have the opportunity be a subject matter expert specializing in technologies including Windows, Linux, Virtualization, Storage, Backups and Azure/O365 applications. You will be encouraged to both develop specialized skills as well as continue to expand breadth of knowledge and versatility over time.
  • Maintain highly reliable, stable, resilient, and secure server and storage infrastructure environments, with focus on continuous improvement and ongoing enhancements.
  • Provide technical expertise in support of complex infrastructure working closely with customers and vendors to resolve technical issues. Engage vendors as required to expedite resolutions.
  • Develop methods to streamline and automate the deployment, installation, and administration of supported systems.
  • Create and update documentation including standard operating procedures, knowledge base articles and project documentation.
  • Continuously enhance the security our systems using industry best practices for patching and hardening supported systems.
  • Provide input and ideas into the planning and delivery of technical solutions for new technology deployment and corporate projects.
  • Administer and support Microsoft and/or Linux based enterprise and cloud applications.
  • Provide production on-call support (24x7) on a rotation basis.
What you will have
  • A bachelor’s degree or diploma in Computer Science or related technical discipline.
  • Minimum 5 years of experience in an enterprise IT environment.
  • A keen interest in technology with a passion for continuous learning and growth.
  • Excellent verbal and written communication skills.
  • Self-motivated with effective planning, organization, and time management skills.
  • Exceptional troubleshooting, system administration and automation skills.
  • Detail oriented with demonstrated analytical and problem-solving skills and the ability to gather requirements and find innovative and effective solutions.
  • A positive attitude and a desire to build strong effective working relationships in a collaborative team environment demonstrating a service orientated mindset and strong interpersonal skills.
  • A very high level of accountability and a demonstrated ability to be both reliable and dependable.
  • Advanced knowledge of one or more of the following technologies:
  • Microsoft Active Directory, and Microsoft Windows server technologies.
  • Red Hat Enterprise Linux (RHEL); equivalencies will be considered.
  • Microsoft Exchange, Skype for Business, and Teams.
  • VMWare vSphere and Horizon
  • Experience with Microsoft Azure AD and Exchange Online Protection.
  • Scripting and automation experience with PowerShell, Ansible, Bash, etc.
  • Citrix (XenApp/XenDesktop) experience.
  • Have a strong aptitude for process improvement and a desire to keep current with technology.
  • Ability to be versatile and highly adaptable to respond to changing business priorities.
  • Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.
  • We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. This position will remain open until a suitable candidate is selected. If you have the qualifications we are looking for, apply online at careers.ab.bluecross.ca
Alberta Blue Cross