Posted On May 12

Senior Infrastructure Engineer

Equitable Bank

Location : Toronto, ON

Headquarters : Toronto, Canada

Hiring Mode : Full Time

Experience : Senior Level

Equitable Bank
Toronto, ON
  • Dental care
  • Paid time off
  • RRSP match
  • Vision care
Full Job Description
Canada's Challenger Bank™
  • Equitable Group Inc. trades on the Toronto Stock Exchange (TSX: EQB and EQB.PR.C) and serves a growing number of Canadians through Equitable Bank, Canada's Challenger Bank™. Equitable Bank has grown to become the country's eighth largest independent Schedule I bank with a clear mandate to drive real change in Canadian banking to enrich people's lives. Founded over 50 years ago, Equitable Bank provides diversified personal and commercial banking and through its EQ Bank platform has been named #1 Bank in Canada on the Forbes World's Best Banks 2021 and 2022 lists. EQ Bank provides state-of-the-art digital banking services, like the Savings Plus Account that reimagines banking by offering an everyday high interest rate, plus the flexibility of a chequing account, as well as a wide range of smart banking solutions for Canadians, like fast international money transfers, US dollar accounts and a suite of registered products.
Level 6 out of 12
  • Being a traditional bank just isn’t our thing. Do you want to provide Canadian families with better options and amazing customer service? Join our Single-Family Residential team where you’ll be inspired every day to make thoughtful decisions, take bold steps and simplify where possible. If you’re a curious explorer and passionate collaborator who moves quickly and deliberately, you belong at Equitable Bank.
  • If you like finding smarter ways of doing things to deliver results in new and better ways, you belong at Equitable Bank. As part of our Single-Family Residential team, you’ll get to work with people who will show you around and encourage you to reach new heights.
  • We like to keep things fun, ask questions and learn together. We would love to tell you more about what it’s like to work here.
The Work
  • This position is a senior level with at least 10 years of work experience. The Senior Infrastructure Engineer manages hardware (servers, storage systems, network equipment and including the operating system). Plus working with external service providers to install and maintain the company’s technologies. In addition to the core functions, the incumbent will also perform the technology side of the company’s software (banking software, Data/Business Intelligence, SharePoint, Office 365, middleware, etc.). Mentoring intermediate and junior staff to help them to become more knowledgeable and effective in their current job. As well, to serve as a sounding board for the team to quickly absorb EQ Bank’s cultural and social norms.
Main Activities
  • Administration and setup of production/staging/testing environments for multiple applications
  • Day to day administration, monitoring and support of server, storage and network environments as well as after hours on call support to deal with issues as they arise
  • Ensure IT policies and procedures checks are being met for a clean audit report
  • Develop processes and procedures designed to improve the effectiveness of internal systems
  • Maintain Primary and Disaster Recovery sites, creation, implementation and supervision of DR Plan, DR test scripts and DR Data integrity
  • Lead projects from the infrastructure perspective and act as the team lead
  • Assist with managing timelines and delegation of work
Let’s Talk About You!
  • This is the unique blend of skills and experience we would love to see in an ideal candidate:
  • Minimum of 10 years of experience in an IT support role for corporate applications and hardware infrastructure
  • Experience with Microsoft Azure and Office 365
  • Experience in scripting to automate system administration tasks
  • Kubernetes, Hashicorp software and Docker knowledge is an asset
  • The incumbent is expected to interact with everyone including executives and thus good verbal and written skills are important
Knowledge of and ability to troubleshoot:
  • Windows 7, and Windows 10 issues
  • Windows Server 2008/2012/2016 issues
  • Windows AD issues
  • Linux / AIX issues
  • Internet connectivity issues (SFTP, HTTP/S, ETC)
  • VPN / LAN / WAN issues
  • VMware issues
  • Miscellaneous system hardware issues
  • MS SQL Server issues
  • MS Terminal Server/RDP issues
  • MS Cluster issues
  • Security issues (Malware, Anti-virus, Ransomware, ETC)
  • Ability to work independently or as part of a small team on multiple projects while meeting deadline demands
  • Good problem-solving skills
  • DevOps experience is a definite asset as we are moving towards that process style
  • Experience working in a banking or financial services environment is an asset
  • A college diploma in computer science or equivalent is required. Higher accreditation (e.g., Bachelor of Computer Science) is an asset
  • Completion of Microsoft Certified Systems Administration course is an asset
What we offer [For full-time permanent roles]
  • Competitive discretionary bonus
  • Market leading RRSP match program
  • Medical, dental, vision, life, and disability benefits
  • Employee Share Purchase Plan
  • Maternity/Parental top-up while you care for your little one
  • Generous vacation policy, personal days and even a moving day
Virtual events to connect with your fellow colleagues
  • Annual professional development allowance and a comprehensive Career Development program
  • A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
  • Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.
  • We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.
  • We can’t wait to get to know you!
Equitable Bank